1. Introduction

B&R Computers ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name, email address, phone number, and company name when you fill out our contact form
• Billing and payment information when you purchase our services
• Communication records when you contact us via email, phone, or chat
• Information you provide when subscribing to our newsletter

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device information and screen resolution
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our IT and cybersecurity services
• To respond to your inquiries and provide customer support
• To send you relevant information about our services, updates, and promotions
• To process transactions and manage your account
• To analyze website usage and improve user experience
• To comply with legal obligations and protect our rights

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website.

We use the following types of cookies:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze information to improve our services. These third-party service providers have their own privacy policies addressing how they use such information. Our third-party partners may include:

• CRM Systems: We use customer relationship management tools to manage client communications and service delivery
• Analytics Providers: We use website analytics services to understand visitor behavior and improve our website
• Payment Processors: We use secure payment processing services for billing purposes

6. SMS/Text Message Communications

B&R Computers may send SMS or text messages to individuals who have expressly opted in to receive such communications. By providing your mobile phone number and submitting a form on one of our service-specific landing pages, you consent to receive text messages from B&R Computers related to the services or information referenced on that landing page.

How You Opt In

You opt in to receive SMS communications by voluntarily providing your mobile phone number and completing a submission form on one of our dedicated landing pages. Each landing page is tailored to a specific service area or informational topic, and your consent applies to messages relevant to that subject matter. Your opt-in constitutes your express written consent to receive text messages from B&R Computers at the phone number you provide.

Message Frequency

Message frequency is infrequent and varies based on the nature of the service or information you requested. You will not receive recurring automated marketing messages. Messages are sent on an as-needed basis to deliver the information or follow-up relevant to your inquiry.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. Upon receiving your opt-out request, we will confirm your removal and cease sending further messages. You may also contact us directly at (484) 641-8083 or [email protected] to request removal from our SMS communications list.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use of your mobile information is strictly limited to the purposes described in this Privacy Policy.

Additional Information

Message and data rates may apply depending on your mobile carrier and plan. B&R Computers is not responsible for any charges incurred from your wireless provider. For assistance, reply HELP to any message or contact us using the information provided in this policy. Your consent to receive SMS messages is not a condition of purchasing any goods or services from B&R Computers.

7. Data Security

As a cybersecurity company, we take the protection of your data seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data storage, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.